Privacy Policy

This Privacy Policy explains how Jento ("Jento," "we," "us," or "our") collects, uses, and shares information when you use our website, applications, and related services (collectively, the "Service").

1. Information we collect

Information you provide

When you use the Service, you may provide:

• account details from sign-in, including your name, email address, and profile image;
• trip details, such as destinations, dates, travelers, budget, transport preferences, itineraries, saved places, ideas, packing lists, and chat messages;
• trip collaboration data, such as invite links and access requests;
• expenses you log, including amounts, split details, notes, and receipt images;
• booking files you upload, such as tickets or confirmations, plus any notes you attach;
• other content you choose to submit through the Service.

Location

Some features, such as nearby exploration and weekend suggestions, can use your approximate location. We only request this through your browser when you use those features, and you can refuse. If you allow it, we may reverse-geocode coordinates to a place name and store that location in trip preferences or on your device so the feature keeps working.

Information from authentication

Sign-in is handled by Clerk. When you create or update an account, we receive your Clerk user ID plus the name, email, and profile image Clerk sends us, and we store those in our database to operate your account.

Information collected to run the Service

We do not run a first-party analytics product (for example Google Analytics) and we do not store advertising profiles, clickstreams, or device advertising IDs in our database.

Hosting, authentication, maps, AI, and file-storage providers receive standard request data needed to answer a request, such as IP address, browser type, and timestamps. We may also keep short-lived server logs and error reports to debug failures and prevent abuse. Unsigned-in weekend suggestions are rate-limited with an anonymous cookie, counted per calendar day.

2. How we use information

We use this information to:

• provide, operate, and maintain the Service;
• create and manage your account, trips, and shared trip access;
• generate AI-assisted travel suggestions, itineraries, and related content;
• show maps, place details, weather, and destination media;
• store booking files and expense receipts you upload;
• enforce daily limits on unsigned-in weekend suggestions and protect the Service against abuse;
• communicate with you about the Service, including support and important updates;
• comply with legal obligations and enforce our terms and policies.

3. AI processing

Chat, itinerary generation, and related suggestions are powered by Google Gemini. We send relevant trip details and messages to Google for that processing. Do not submit sensitive personal information you do not want processed this way. AI output can be wrong or incomplete; you should verify important details before you travel.

4. How we share information

We share information in these cases:

• Service providers: Clerk (authentication), Google (Gemini, Maps, and Places), Cloudinary (uploaded files), our database and hosting providers, and, when a feature needs them, Unsplash (photos), OpenWeatherMap (weather), and TMDB (film/TV location media);
• People you share a trip with:members and viewers can see trip content you share, including itineraries, chat, expenses, and other members' names and emails shown in the trip;
• Promotional script: in production, the Service may load a third-party travel-promotion script. That provider may collect technical data and set cookies under its own policy;
• Legal and safety: when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect rights, safety, and security;
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets;
• With your direction: when you ask us to share information or otherwise consent.

We do not sell your personal information, and we do not use it to build advertising audiences of our own.

5. Cookies and similar technologies

We use cookies and local storage to make the Service work, not to measure marketing funnels or show our own ads.

Jento sets:

• sidebar_state — remembers whether the sidebar is open (about 7 days);
• jento_weekend_id — an anonymous identifier so we can apply the daily weekend-suggestion limit if you are not signed in (about 400 days, HTTP-only).

Clerk sets session cookies so you stay signed in. If a map loads, Google Maps may set its own cookies. Theme, voice-narration language, cached explore location, layout split, and whether you have seen onboarding or install prompts are stored in local storage on your device, not in cookies.

The production promotional script described above may also use cookies or similar technologies. You can block cookies in your browser; sign-in and some features will not work if required cookies are disabled.

6. Data retention

We keep account and trip data until you delete your account or we delete it as described below. Weekend rate-limit counts are stored per UTC day. Cached place details (names, addresses, photos, ratings) are venue data reused across trips, not a personal profile. Hosting and provider logs follow those providers' retention practices.

You can delete your account in Profile → Security, or follow the steps on our account deletion page. Deleting your account removes your Jento profile, trips, chat, itineraries, saved places, ideas, packing lists, expenses, booking files, and memberships. Clerk and other providers may retain records according to their own policies.

7. Security

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. Uploaded booking files may be stored with access controls and, where configured, encryption. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have rights to:

• access, correct, or delete certain personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request a copy of your information in a portable format.

You can update account details through Clerk profile settings, control location access in your browser, and delete your account as described above. To make a privacy request, email us at jiteshkhurana59@gmail.com. We may need to verify your identity before responding.

9. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us at jiteshkhurana59@gmail.com so we can take appropriate action.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes become effective means you accept the revised policy.

11. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at jiteshkhurana59@gmail.com. You can also review our Terms of Service.