Privacy Policy

This Privacy Policy explains how Jento ("Jento," "we," "us," or "our") collects, uses, and shares information when you use our website, applications, and related services (collectively, the "Service").

1. Information we collect

Information you provide

When you use the Service, you may provide:

• account information, such as your name, email address, and profile image, when you sign up or sign in;
• trip information, including destinations, dates, preferences, itineraries, saved places, and chat messages;
• other content you choose to submit through the Service.

Information collected automatically

When you use the Service, we may automatically collect:

• device and browser information, such as IP address, browser type, operating system, and device identifiers;
• usage information, such as pages viewed, features used, clicks, and interaction patterns;
• log and diagnostic data related to performance, errors, and security.

Information from third parties

If you sign in through an authentication provider, we receive account information from that provider according to your settings with them.

2. How we use information

We use the information we collect to:

• provide, operate, and maintain the Service;
• create and manage your account and trips;
• generate AI-assisted travel suggestions and itineraries;
• improve, personalize, and develop the Service;
• monitor usage, troubleshoot issues, and protect against fraud or abuse;
• communicate with you about the Service, including support and important updates;
• comply with legal obligations and enforce our terms and policies.

3. AI processing

To power chat, itinerary generation, and related features, we may send relevant portions of your trip details and messages to AI service providers for processing. We use this information to generate responses and suggestions for your account. Do not submit sensitive personal information you do not want processed for this purpose.

4. How we share information

We may share information in the following circumstances:

• Service providers: with vendors that help us operate the Service, such as hosting, authentication, mapping, and AI providers, subject to appropriate contractual protections;
• Third-party integrations: when you use features that rely on external services, such as maps or place data;
• Legal and safety: when required by law, legal process, or governmental request, or when we believe disclosure is necessary to protect rights, safety, and security;
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets;
• With your direction: when you ask us to share information or otherwise consent.

We do not sell your personal information.

5. Cookies and similar technologies

We and our service providers may use cookies, local storage, and similar technologies to keep you signed in, remember preferences, understand how the Service is used, and improve performance. You can control cookies through your browser settings, but some features may not function properly if certain cookies are disabled.

6. Data retention

We retain information for as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of data and how it is used.

7. Security

We use administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your choices and rights

Depending on where you live, you may have rights to:

• access, correct, or delete certain personal information;
• object to or restrict certain processing;
• withdraw consent where processing is based on consent;
• request a copy of your information in a portable format.

You can update some account information through your account settings. To make a privacy request, email us at jiteshkhurana59@gmail.com. We may need to verify your identity before responding.

9. Children's privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, please contact us at jiteshkhurana59@gmail.com so we can take appropriate action.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the "Last updated" date above and, where appropriate, provide additional notice. Your continued use of the Service after changes become effective means you accept the revised policy.

11. Contact us

If you have questions about this Privacy Policy or our privacy practices, contact us at jiteshkhurana59@gmail.com. You can also review our Terms of Service.